Hideaway

We highly recommend our products for people with problem skin. Many of our customers that struggle with itchy, dry, or sensitive skin have found that our products are super gentle, moisturising and don&apos;t irritate them.&#xA0; However, we can&#x2019;t guarantee that the same product will work for you and we always recommend doing a small patch test before using the product all over.&#xA0; We try to keep our products as natural as possible but some of our products do contain a combination of natural and synthetic fragrance oils.&#xA0; We suggest trying our Naked Body Custard, which contains no fragrance oil, to see if these ones will work for you.&#xA0; Please read the ingredients list on the individual product page for more information.

We highly recommend our products for people with problem skin. Many of our customers that struggle with itchy, dry, or sensitive skin have found that our products are super gentle, moisturising and don't irritate them. However, we can’t guarantee tha

Would you recommend these products for itchy, dry, or sensitive skin?

Product Queries

How long does it take for my order to be dispatched and what are the shipping time frames?

What do I do if I haven't received a tracking number/shipping email or if my tracking information has not been updated?

What should I do if my package shows as delivered, but I haven't received it?

Can I combine shipping for multiple orders I've placed?

Can I change my shipping address?

My tracking states that my parcel is being returned to the sender. What should I do?

Can I pick up from your warehouse rather than post?

Will I be charged duties and taxes?

How is your shipping fee calculated?

How will my order take to get to me?

Do you offer free shipping?

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Shipping Responsibility

Shipping and Dispatch

Are your deodorants all natural?

Are your product safe for use on children?

Are your products cruelty free? Do you test your products on animals?

What is the shelf life of your products?

How natural are your fragrance oils?

Is the date on the bottom of my product the expiry date?

Where can I find allergy information?

What should I do if my product arrives damaged or leaks in transit?

What is your policy on faulty product packaging, such as sprays not working correctly?

What should I do if I received my order and discovered items are missing?

What steps should I take if my free gift or promotional item was not included in my order?

I’m missing part of my order, is the rest still coming?

I think I have received a faulty item or faulty batch, what should I do?

Can I add or change a product/fragrance in my order?

I have not received an order confirmation or any further communication, what should I do?

Would you recommend these products for itchy, dry, or sensitive skin?Updated 10 months ago